Privacy Policy


INFORMATION COLLECTION AND USE

This Privacy Policy ("Policy") covers Deetya Warranty Pvt Ltd's (Warrantys.co hereafter) treatment of personally identifiable information that Warrantys.co collects when you visit the Warrantys.co website and use its services. This policy also covers Warrantys.co's treatment of any personally identifiable information that Warrantys.co's authorized business partners share with Warrantys.co. This policy does not apply to the practices of companies that Warrantys.co does not own or control or to people that Warrantys.co does not employ or manage.

By using the Warrantys.co website, you agree to the collection and use of information in accordance with this policy. Warrantys.co collects personally identifiable information when you:

  • Register for a Warrantys.co account

  • Use certain Warrantys.co products or services

  • Visit Warrantys.co pages

  • Enter promotions offered by Warrantys.co

Warrantys.co may also receive personally identifiable information from its business partners.

When you register with Warrantys.co, we ask for:

  • First name

  • Last name

  • State

  • City

  • Email address

  • Phone number

  • Gender (optional)

Once you register and sign in to Warrantys.co services, you are not anonymous to us. During registration, you may be requested to register your mobile phone, email address, pager, or other devices to receive notifications and other services. By registering, you authorize Warrantys.co to send you:

  • SMS/email alerts for login details

  • Information about other services offered

  • Some advertising messages/emails

Further, by using the website or registering, you authorize Warrantys.co, its affiliates, and its associate partners to contact you via:

  • Email

  • Phone call

  • SMS

  • Direct mail

This contact may be to offer you:

  • Additional services based on your chosen product

  • Product knowledge

  • Promotional offers on the website

  • Offers from associated third parties

For these purposes, and other permissible legal uses, Warrantys.co may collect and share personally identifiable information. Even if you are registered with DND, DNC, or NCPR services, you authorize Warrantys.co, its affiliates, and its associate partners to contact you for the aforementioned purposes.

Warrantys.co will not share your personally identifiable information with anyone other than as specifically noted herein. However, Warrantys.co may share and/or transfer your personally identifiable information to:

  • An affiliate and/or associate partner/business partner

  • A successor-in-interest resulting from a sale of any part of Warrantys.co's business or a merger, reorganization, or consolidation

Affiliate: Any person, directly or indirectly, through one or more intermediaries, who controls, is controlled by, or is under common control with Warrantys.co.

Control: Possessing the power, directly or indirectly, through the exercise of voting rights, contractual rights, or otherwise, to direct or cause the direction of the management or policies of the controlled person.

Person: Any natural person, corporation, partnership, limited liability company, trust, unincorporated association, or any other entity.

Associate Partners: Will add sooner or later.

Opting Out and Accessing Your Information

If you are no longer interested in receiving marketing information from Warrantys.co or want to remove your personally identifiable information, please email your request to business@warrantys.co. You can also reach us at this address to report any ambiguity, conflict, or concern arising out of this privacy policy.

 

LOG DATA

Like many site operators, Warrantys.co collects information that your browser sends ("Log Data") whenever you visit its website. This Log Data may include information such as:

  • Your computer's Internet Protocol (IP) address

  • Browser type

  • Browser version

  • The pages of Warrantys.co's website that you visit

  • The time and date of your visit

  • The time spent on those pages and other statistics

In addition, Warrantys.co may use third-party services such as Google Analytics to collect, monitor, and analyze this data.

SECURITY

Warrantys.co takes reasonable precautions and follows industry practices to protect your personal information. It aims to make sure your information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Payment Information

If you choose a direct payment gateway to complete your purchase, Warrantys.co stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and is therefore anonymous to Warrantys.co. Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted unless you opt to store it. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by Warrantys.co's store and its service providers.

Third-Party Advertising

Warrantys.co may use third-party advertising companies and/or ad agencies to serve ads when you visit its website. These companies may use information (excluding your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you. They may collect anonymous information about your visits to Warrantys.co's website and your interaction with its products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry-standard technology used by most major websites. No personally identifiable information is collected or used in this process.

Legal

Warrantys.co strictly follows the norms of non-disclosure and any agreements thereof. It strives to ensure that the websites linked to it are safe and secure. However, Warrantys.co has no control over third-party websites. Further, given its legal responsibilities to Statutory Authorities and Regulators, there may be situations or processes when Warrantys.co may be required to share your information with such Authorities/Regulators.

Other Sites

Warrantys.co's website may link to affiliates or other sites. Personal information that you provide to those sites is not Warrantys.co's property. The affiliated sites may have different privacy practices, and Warrantys.co encourages you to read their privacy policies. These sites may place their cookies or other files on your computer, collect data, or solicit personal information.

Changes to This Policy

This Privacy Policy is effective as of [date] and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. Warrantys.co reserves the right to update or change its Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after Warrantys.co posts any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If Warrantys.co makes any material changes to this Privacy Policy, it will notify you either through the email address you have provided or by placing a prominent notice on its website.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority in your state of residence and you have given Warrantys.co your consent to allow any of your minor dependents to use this site.

DISCLAIMER

Visitors to this website/portal and every third-party are hereby informed that while the owners of this website/portal, namely Warrantys.co (operated by Deetya Warranty Pvt Ltd), take care to ensure the accuracy of the Content, to the extent permitted by law, Warrantys.co assumes no legal liability for and does not warrant that the information contained on this website is accurate or complete, or that these web pages will be free from errors or that its availability will be uninterrupted. Warrantys.co expressly disclaims and excludes all express and implied warranties, terms, or conditions not stated herein, to the extent such exclusion or disclaimer is permitted under applicable law. Warrantys.co excludes all liability to any person for any loss or damage caused by any errors or omissions, whether such errors or omissions result from negligence, accident, or any other cause. However, this disclaimer does not affect any claims for fraudulent misrepresentation, personal injuries, or death. You expressly agree that your use of, or inability to use, the service is at your sole risk. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. In no case shall Warrantys.co, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Notwithstanding anything mentioned before, we reserve the right to contact you via any mechanisms, not limited to email, SMS, or phone calls, to solicit feedback on your experience and to provide any additional services for which you may be eligible, either as a customer or visitor. We are not liable for any damages occurring to you as part of feedback solicitation and additional service provision. We use cookies and other technologies such as pixel tags and clear gifs to store certain types of information each time you visit any page on our website. Cookies enable this website to recognize the information you have consented to give to this website and help us determine what portions of this website are most appropriate for your professional needs. We may also use cookies to serve advertising banners to you. These banners may be served by us or by a third-party on our behalf. These cookies will not contain any personal information. Whether you want your web browser to accept cookies or not is up to you. If you haven't changed your computer's settings, most likely your browser already accepts cookies. If you choose to decline cookies, you may not be able to fully experience all features of the website. You can also delete your browser cookies or disable them entirely. But this may significantly impact your experience with our website and may make parts of our website non-functional or inaccessible. We recommend that you leave them turned on.

PRIVACY TERMS

You hereby acknowledge and agree that Warrantys.co can collect, hold, use, and transfer your personal data in accordance with these Privacy Terms available at https://www.warrantys.co/privacy-policy. The manner of collection, usage, processing, and storage of your personal data will be as follows:

Type of Information Collected: Warrantys.co collects or will collect information necessary for specified and lawful purposes related to rendering Warrantys.co Services. Warrantys.co will not process this information in any manner inconsistent with these purposes. Additionally, Warrantys.co does not transfer, sell, or use your information/data for any purpose other than promoting the business carried out by Warrantys.co.

Information Sources: Warrantys.co may collect information from the following sources:

  • Information captured while using/browsing Warrantys.co App

  • Device Type – MOBILE

  • Device Price

  • Brand

  • Model

  • SKU

  • IMEI

  • Information collected from third parties with your consent, for personalizing your experience on Warrantys.co App and providing specific services that are not accessible to all users.

  • Credit-related information (e.g., credit score) obtained from third parties (e.g., Credit Information Companies/Information Utilities/Account Aggregators) under contract.

  • Additional information received from third-party service providers and/or partners to help detect fraud and safety issues, or about your experiences and interactions from Warrantys.co partner networks.

Information Provided by You: When you register/login/sign-up to the Warrantys.co App or avail Warrantys.co Services, you may be required to provide certain information. This includes, but is not limited to:

  • Name (First Name, Middle Name, Last Name)

  • Mobile Number

  • Email ID

  • Date of Birth

  • PAN

  • Documents required for KYC Compliance as per law/regulation

  • Other details/documents as deemed necessary by Warrantys.co from time to time.

Depending on the features of the Warrantys.co App or the nature of services availed, Warrantys.co may also ask for additional information such as address, payment or banking information, bank account details, or any other governmental identification numbers or documents, in accordance with applicable law.

Use of Collected Information: Your information is collected to provide better service related to Warrantys.co Services, and to comply with applicable laws/regulations. You agree that Warrantys.co may, to the extent permitted by law/regulations, share or process your information in connection with Warrantys.co Services, with its group companies, subsidiaries, affiliates, service providers, agencies, or any third party. This includes completing transactions initiated by you, rendering services, enhancing Warrantys.co Services, and offering new products.

Activities Utilizing Your Information Include (but are not limited to):

  • Identifying devices using device-related and application-related information when accessing the Warrantys.co App.

  • Verification of your identity.

  • Managing risks, conducting anti-fraud checks, and providing better services by using device-related information, location, and other information.

  • Diagnosing service failures and maintaining security.

  • Conducting data analysis to develop statistical information and improve service quality.

  • Improving your experience with Warrantys.co by analyzing your usage data.

  • Collecting and utilizing feedback provided by you, and maintaining records thereof.

  • Sending important notices related to changes in terms, conditions, and policies.

Marketing and Promotions: Warrantys.co may use your name, phone number, and email address to promote various products and services. You have the right to opt out from receiving promotional communications from Warrantys.co by emailing grievanceredressal@warrantys.co.

DATA RETENTION

Warrantys.co retains and stores customer information and financial transaction data securely and lawfully for a period of 10 years. Certain data exceptions (e.g., audits, customer complaints) may be stored for longer periods.

DATA ENCRYPTION

Warrantys.co employs robust data encryption measures for customer information both in transit and at rest. This includes encrypting sensitive data such as account numbers, personal identification data, and transaction records using industry-standard encryption protocols and algorithms. Encryption keys are stored and managed securely.

The Data Controller ensures that customer information is safeguarded from unauthorized access, adhering to industry standards.

4. Terms and Conditions :

Welcome to www.warrantys.co (the "Site") operated by Deetya Warranty Pvt. Ltd. ("Warrantys.co"). Warrantys.co provides its services to you subject to the following conditions.

Please review these Terms of Use ("Terms") carefully before using the Site. By using the Site, you agree to be bound by these Terms and the linked Privacy Policy. We recommend that you also access and review the Privacy Policy, as it is incorporated into and made part of these Terms.

Description of Services

Through the Site, Warrantys.co provides users with access to information about extended warranties for electronic goods (the "Service"). You are responsible for obtaining access to the Site, which may involve third-party fees (such as internet service provider or airtime charges). You must also provide and are responsible for all equipment necessary to access the Site.

License and Site Access

Warrantys.co grants you a limited license to access and make personal use of the Site and the Service. This license does not include any downloading or copying of information for the benefit of another person, vendor, or third party. Prohibited activities include:

  • Caching, unauthorized hyperlinks to the Site, or framing of any Content available through the Site.

  • Uploading, posting, or transmitting any content that you do not have the right to make available (such as the intellectual property of another party).

  • Uploading, posting, or transmitting any material that contains software viruses or any other computer code designed to disrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.

  • Any action that imposes or may impose (in Warrantys.co's sole discretion) an unreasonable or disproportionately large load on Warrantys.co's infrastructure.

  • Any use of data mining, robots, or similar data gathering and extraction tools.

You may not bypass any measures used by Warrantys.co to prevent or restrict access to the Site. Unauthorized use may terminate your permission or license granted by Warrantys.co.

Eligibility

The Service is not available to minors under the age of 18 or to users suspended or removed from the system by Warrantys.co for any reason. Users may not have more than one active account and are prohibited from selling, trading, or otherwise transferring their accounts to another party.

Your Account

You represent that you are of legal age to form a binding contract and will only use the Site to make legitimate purchases for yourself or another person for whom you are legally authorized to act. You agree to provide true, accurate, current, and complete information about yourself. If you provide any information that is untrue, inaccurate, not current, or incomplete, Warrantys.co has the right to suspend or terminate your account and refuse any use of the Site.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. We strongly recommend that you exit from your account at the end of each session. You agree to notify Warrantys.co immediately of any unauthorized use of your account or any other security breach. Warrantys.co reserves the right to refuse service, terminate accounts, or remove or edit content in its sole discretion.

Errors, Inaccuracies and Omissions

Occasionally there may be information on the Site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. Warrantys.co reserves the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on the Site is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on the Site.

Submitted Content

Warrantys.co does not claim ownership of any materials you make available through the Site. At Warrantys.co's sole discretion, such materials may be included in the Service in whole or in part or in a modified form. With respect to such materials you submit, you grant Warrantys.co a perpetual, irrevocable, non-terminable, worldwide, royalty-free and non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works, and sublicense such materials. You represent and warrant that any materials you provide do not include anything that violates the rights of any third party. We take no responsibility and assume no liability for any submitted content posted or submitted by you. We have no obligation to post your comments and reserve the right to determine which comments are published on the Site.